Benefits of a home demonstration

Whilst searching the internet to order a mobility aid, how can you be sure (before you press that ‘buy’ button) that it is the right product for you?

At Cavendish Health Care, we have listened to some scary anecdotes from customers who ordered a product online only to receive something completely different. Whether it be from a private seller, or a virtual business; individuals and families have been misled and let down by an internet purchase. Sadly, the consistency in each of the stories is that they couldn’t see or try what they were buying first.

Unfortunately, as wonderful as the world wide web can be, it does have its drawbacks. There are a lot of rules on the internet in place to protect its consumers, but that does not prevent customers being taken advantage of. There are often instances, from well-known brands that the small items bought are in fact correct. (But I bet you’ve had a least one you have had to send back).

So, when it comes to such an important (and more than likely expensive) product, that has been designed to help you, your family or friends live a better life, why run that risk?

Time and research are recommended before any money is spent.

We will always recommend and encourage any customer to view and try what they are interested in before buying, to have the reassurance that it is the right product for you. Or to rule out what doesn’t work for you, which is equally as important. I know what you might be thinking – although we have three of the biggest showrooms in the south, for some of you, coming to visit is just not possible, or leaving home might not be an option. This is often what makes internet shopping so appealing.

We can help! Let us bring you the solution.

No matter the obstacle, our friendly advisors want you to feel assured that the product you like is the one for you. This is why we offer free home demonstrations - and that is free: no obligation and no pressure - purely a visit to demonstrate the product. In the comfort of your own home, you can relax knowing that just seeing the range we can offer, helps narrow down the right product for you.

That seat feels too hard. Try this one! That scooter feels too heavy… Have a go at this one! You can have the options you need, right in front of you to help build your confidence.

And whilst we are there you are free to ask any questions you have. Our advisors have a wealth of knowledge on products and can offer advice or recommendations. Unlike most websites you visit, having someone there means you aren’t left with any doubt when it comes to making a decision, as you have all the answers to hand. (And if you have more you can call us to ask – no question is a silly question.)

Us or our network of Accredited Partners are here to help, wherever you are. Particularly with our lightweight mobility scooters (as well as mobility powerchairs!), we can bring a few options for you to try that we recommend for your needs. (And if it is an electric wheelchair, this gives you the opportunity to try it indoors as a mobility aid for the home!)

So although online orders are a quick and often cheaper resolution, let us take the weight off your shoulders. After all mobility aids are here to make your life easier, and so are we.

★★★★★
11 months ago

I've just taken delivery of my first power chair. From the very beginning I was very impressed with the staff in the Waterlooville Showroom. Joe and his team made sure that I was well looked after and supportive throughout the research and purchasing phase. He answered questions clearly and was an excellent communicator. He took the time to show me the equipment, more than once, all with patience. The showroom is bright and the team are welcoming. We did a lot of research before settling on my chair and through the whole process Joe, could not have been anymore helpful. I was always welcomed on my arrival and given time to collect my thoughts. The chair I selected was bought at what I would consider to be a very fair price. In conclusion I fully recommend Cavendish Healthcare to you as a trustworthy company with excellent products, all at great prices.

Gareth R.