Choosing Mobility Equipment: Online Shopping vs In-Store Experience

We all know how easy it is to browse online, find what we need, and get it delivered to our doorstep. It's become the norm, right? But have you ever experienced that feeling when you get your order and it's just not what you expected? Yeah, me too! We all know it happens with clothes, but guess what? It also applies to mobility aids!

You know that phrase "Buyer Beware" - it's meant to remind us to be cautious and informed before making a purchase. While online shopping is convenient, there are some real downsides when it comes to mobility products. Websites often provide limited info, making it tough to figure out what truly suits your needs. And let's be honest, some online sellers are just in it for the money – they don't care about you or your needs.

Another thing to watch out for is the risk of buying illegal products. Some online sellers might sneakily offer scooters or other mobility aids that don't meet legal requirements. That's a headache you don't need. And when things go wrong with your order, it's frustrating to deal with faceless companies that lack transparency and customer support.

Try before you buy

But hey, here's a better way – shopping in-store! You'll get to see and try out the products in person. Want to feel the material or test how comfy it is? No problem! As an in-store retailer we thrive on our reputation, and we'll treat you like family. We will guide you through the process, help you find the right product, and make sure you're happy with your choice.

Oh, and did I mention after-sales support? Yep, as an in-store retailer we have your back. Unlike online sellers, we offer servicing and repair options, so you don't end up stuck with a broken product and no help. Our mission is to make your life easier, not just make a quick sale.

So, before you hit that "buy now" button online, consider visiting a physical store. We, at Cavendish Health Care & Mobility, have got you covered. Come see us, feel the products, and get expert advice. And if getting to one of our showrooms is tough, no worries – we offer free home demonstrations too!

When it comes to mobility shopping, there's nothing like that personal touch. Let us make your journey smooth, from start to finish. Forget the risks of online shopping, and let's find you the perfect mobility aid together!

★★★★★
6 months ago

I've just taken delivery of my first power chair. From the very beginning I was very impressed with the staff in the Waterlooville Showroom. Joe and his team made sure that I was well looked after and supportive throughout the research and purchasing phase. He answered questions clearly and was an excellent communicator. He took the time to show me the equipment, more than once, all with patience. The showroom is bright and the team are welcoming. We did a lot of research before settling on my chair and through the whole process Joe, could not have been anymore helpful. I was always welcomed on my arrival and given time to collect my thoughts. The chair I selected was bought at what I would consider to be a very fair price. In conclusion I fully recommend Cavendish Healthcare to you as a trustworthy company with excellent products, all at great prices.

Gareth R.