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Choosing The Right Mobility Aid: Your Ultimate FAQ Guide to Walkers, Rollators & Scooters

Q. Which mobility aid is right for my needs? Will I use it indoors, outdoors, or both? How portable is it?

Choosing the right mobility aid depends on where you’ll use it most. If you mainly need support indoors, a lightweight walking frame or rollator may be ideal. For outdoor use, you might prefer a sturdier rollator with larger wheels or even a mobility scooter for longer distances. Portability is also important - folding rollators and travel scooters are designed to fit easily into car boots or storage spaces. At Cavendish Health Care, we can help you compare options in our mobility equipment ranges.

Q. Which walking aid is best for my condition - cane, walker, rollator, or scooter?

The right choice depends on your level of mobility and balance. A cane offers light support, while a walker or rollator provides more stability. Rollators are especially useful if you need a seat to rest on during longer walks. If walking longer distances is difficult, a scooter may give you the freedom to travel further without strain. Our team can guide you through the options, and you can explore our rollators and mobility scooters online.

Q. How do I know if I need a walking aid or a mobility scooter?

If you can walk short distances but need extra stability, a walking aid may be enough. If you struggle with fatigue, pain, or covering longer distances, a scooter could be the better choice. Many customers start with a rollator and later move to a scooter as their needs change. You can read more in our blog on choosing the right mobility solution or visit our showrooms to try both.

Q. What’s the difference between a walker and a rollator?

A walker is a simple frame that you lift or push for support, while a rollator has wheels, brakes, and often a seat. Rollators are easier to manoeuvre outdoors and allow you to rest when needed. Walkers are lighter and often better suited to indoor use. You can see examples in our walking aids section.

Q. How do I choose the right size and height for a walking aid?

The height of your walking aid should allow your elbows to bend slightly when holding the handles. Most rollators and walkers are adjustable, so you can set them to the right level. Our team can help measure and fit your walking aid correctly, ensuring comfort and safety.

Q. Are walking aids covered by insurance or the NHS?

Some walking aids may be available through the NHS, depending on your circumstances, but many people choose to buy privately for more choice and faster access. Insurance coverage varies, so it’s worth checking with your provider. Cavendish Health Care offers a wide range of affordable options, and our staff can advise on what’s best for you.

Q. Can I use a walking aid indoors and outdoors?

Yes, many walking aids are versatile enough for both. Rollators with larger wheels are better outdoors, while smaller, lightweight frames are easier indoors. However, to maximise efficiency, we would recommend an indoor or outdoor specific walker. Both types are kept in stock. Visit our Waterlooville showroom to compare the differences to see which will be more suitable for your needs.

Q. What type of walking aid is best for uneven terrain or outdoor use?

For rougher ground, choose a rollator with large, sturdy wheels or an all-terrain mobility scooter. These are designed to handle uneven paths and give you confidence outdoors. You can also browse our mobility scooter range for outdoor models.

Q. Do walking aids help prevent falls?

Yes, walking aids provide stability and support, reducing the risk of trips and falls. Using the right aid can help you feel more confident and secure, especially on uneven surfaces or when you’re tired.

Q. Will using a walking aid make me dependent on it?

Not at all. A walking aid is there to support your independence, not reduce it. Many people find that using a cane, rollator, or scooter allows them to stay active and enjoy life more fully. Think of it as a tool that helps you do more, not less.

Q. How do I overcome the stigma of using a walking aid?

It’s natural to feel hesitant, but remember that walking aids are designed to keep you safe and independent. Modern rollators and scooters are stylish, lightweight, and practical. Many of our customers say they wish they’d started using one sooner. You can read customer stories in our blog section for reassurance.

Q. Are there walking aids for people with arthritis or hand weakness?

Yes, there are specially designed aids with ergonomic handles, lightweight frames, and easy-to-use brakes. Rollators with soft grips or forearm supports are excellent for people with arthritis. You can speak to our team on this topic for tailored advice.

Date Published: 09/12/2025

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We are happy to answer your mobility questions. You may also be eligible for a free home demonstration of a selection of the best folding electric wheelchairs and mobility scooters, all without any obligation to buy. Enquire Now